SetSpeech.com recognises the importance of maintaining your privacy. We value your privacy
and appreciate your trust in us. This Policy describes how we treat user information we
to current and former visitors to our website and to our online customers. By visiting
SetSpeech.com is a property of Spectrum Speech and Hearing Clinic, an Indian Proprietary
Company having its registered office 15/16, Mistry Building, J.S.S. Road, Dhobi Talao,
Mumbai – 400002.
Information we collect
Contact information. We might collect your name, email, mobile number, phone
number, street, city, state, pincode, country and ip address.
Payment and billing information. We might collect your billing name, billing
address and payment method when you buy a subscription. We NEVER collect your credit card
number or credit card expiry date or other details pertaining to your credit card on our
website. Credit card information will be obtained and processed by our online payment
Information you post. We collect information you post in a public space on our website or on
a third-party social media site belonging to SetSpeech.com
Demographic information. We may collect demographic information about you
and any other information provided by your during the use of our website. We might collect
this as a part of a survey also.
Other information. If you use our website, we may collect information about
your IP address and the browser you're using. We might look at what site you came from,
duration of time spent on our website, pages accessed or what site you visit when you leave
us. We might also collect the type of mobile device you are using, or the version of the
operating system your computer or device is running.
We collect information in different ways.
We collect information directly from you. We collect information directly
from you when you register with us. We also collect information if you post a comment on our
websites or ask us a question through phone or email.
We collect information from you passively. We use tracking tools like Google
Analytics, Google Webmaster, browser cookies and web beacons for collecting information
about your usage of our website.
We get information about you from third parties. For example, if you use an
integrated social media feature on our websites. The third-party social media site will give
us certain information about you. This could include your name and email address.
Use of your personal information
We use information to contact you: We might use the information you provide
to contact you for confirmation of a purchase of a subscription on our website or for other
We use information to respond to your requests or questions. We might use
your information to confirm your registration with us.
We use information to improve our products and services. We might use your
information to customize your experience with us. This could include displaying content
based upon your preferences.
We use information to look at site trends and customer interests. We may use
your information to make our website and products better. We may combine information we get
from you with information about you we get from third parties.
We use information for security purposes. We may use information to protect
our company, our customers, or our websites.
We use information for marketing purposes. We might send you information
about special promotions or offers. We might also tell you about new features or products.
We use information to send you transactional communications. We might send
you emails or SMS about your account or a ticket purchase.
We use information as otherwise permitted by law.
Sharing of information with third-parties
We will share information with third parties who perform services on our behalf.
We share information with vendors who help us manage our online registration
process or payment processors or transactional message processors. Some vendors may be
located outside of India.
We may share information if we think we have to in order to comply with the law or to
protect ourselves. We will share information to respond to a court order or
subpoena. We may also share it if a government agency or investigatory body requests. Or, we
might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business.
For example, if part of our business is sold we may give our customer list as part of that
We may share your information for reasons not described in this policy. We
will tell you before we do this.
You can opt out of receiving our marketing emails. To stop receiving our promotional emails,
please email firstname.lastname@example.org. It may take about ten days to process your request.
Even if you opt out of getting marketing messages, we will still be sending you
transactional messages through email and SMS about purchases.
Third party sites
If you click on one of the links to third party websites, you may be taken to websites we do
not control. This policy does not apply to the privacy practices of those websites. Read the
In accordance with Information Technology Act 2000 and rules made there under, the name and
contact details of the Grievance Officer are provided below:
Ms. Tasneem Manasawala
15/16, Mistry Building, J.S.S.Road, Dhobi Talao, Mumbai - 400002.
If you have any questions about this Policy or other privacy concerns, you can also email us
Updates to this policy
privacy practices. We will notify you of any material changes to this policy as required by
law. We will also post an updated copy on our website. Please check our site periodically
If you choose to visit the website, your visit and any dispute over privacy is subject to
arising under this Policy shall be governed by the laws of India.